To retrieve your User Id, you will need to enter your social security, last name and date of birth. Click here to retrieve your User ID.
To change your password, you will need to enter your User ID, last name, your social security number and date of birth, then create and confirm your new password. Click here to change your password.
We offer many different methods for you to make your payment. You can make a payment online, by mail, by phone, through Western Union or MoneyGram. You can also go to your financial institution and make a payment on your Fortiva account. We also offer the option to make a payment using your checking account or a debit card.
Click here to log on to Online Account Access. You can make a payment once you've logged in.
Click here to send an e-mail.
Call us toll free at 1-800-710-2961.
We are here to serve you daily from 8am to 12am EST.
Yes, please direct any correspondence to Fortiva, P.O. Box 105555, Atlanta, GA 30348-5555.
You will receive a bill within 10 business days of your first charge being placed on your account.
You should contact customer service to ensure your statement has been mailed to your correct address.
You can always contact customer service to help make changes to your account by calling 1-800-710-2961 or click here to send an e-mail.
A card is not issued with this account
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